/* "Fale conosco": um botão flutuante só. O WhatsApp vive dentro da conversa, não ao lado
   dela — antes eram dois botões disputando o mesmo canto da tela. */

#primataChat{position:fixed;right:22px;bottom:22px;z-index:16;display:flex;flex-direction:column;align-items:flex-end;gap:10px}

.pchat-abrir{display:flex;align-items:center;gap:8px;padding:14px 18px;border:0;border-radius:50px;background:var(--red,#f00);color:#fff;font-weight:800;font-size:12px;box-shadow:0 10px 30px #f004}
.pchat-abrir:hover{background:#d40000;transform:translateY(-2px)}
.pchat-abrir span[aria-hidden]{font-size:17px;line-height:1}

/* Atalhos de partida: destravam quem abriu o chat e não sabe o que perguntar. Somem
   depois da primeira mensagem pra não roubar espaço da conversa. */
.pchat-atalhos{display:flex;flex-wrap:wrap;gap:6px;padding:0 13px 4px}
.pchat-atalhos button{padding:8px 12px;border:1px solid #3d3d3d;border-radius:50px;background:#1a1a1a;color:#ddd;font-size:11px;font-weight:700}
.pchat-atalhos button:hover{border-color:var(--red,#f00);background:#241010;color:#fff}

.pchat-janela{position:absolute;right:0;bottom:56px;width:min(360px,calc(100vw - 32px));height:min(520px,calc(100vh - 150px));display:flex;flex-direction:column;background:#141414;border:1px solid #333;border-radius:14px;box-shadow:0 26px 60px #000b;opacity:0;visibility:hidden;transform:translateY(12px) scale(.98);transform-origin:bottom right;transition:.2s}
.pchat-janela.aberta{opacity:1;visibility:visible;transform:translateY(0) scale(1)}

.pchat-topo{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:15px 17px;border-bottom:1px solid #2d2d2d;background:linear-gradient(120deg,#1c1010,#141414);border-radius:14px 14px 0 0}
.pchat-topo strong{display:block;font-size:14px;color:#fff}
.pchat-topo small{display:block;margin-top:3px;color:#8f8f8f;font-size:10px}
.pchat-fechar{width:32px;height:32px;flex:0 0 auto;display:grid;place-items:center;border:1px solid #3b3b3b;border-radius:50%;background:#292929;color:#fff;font-size:19px;line-height:1}
.pchat-fechar:hover{background:#3a0c0c;border-color:#b22222}

.pchat-mensagens{flex:1;overflow-y:auto;padding:15px;display:flex;flex-direction:column;gap:9px}
.pchat-msg{max-width:86%}
.pchat-msg p{margin:0;padding:11px 13px;border-radius:12px;font-size:13px;line-height:1.55;white-space:pre-wrap;word-wrap:break-word}
.pchat-agente{align-self:flex-start}
.pchat-agente p{background:#212121;color:#eee;border-bottom-left-radius:4px}
.pchat-cliente{align-self:flex-end}
.pchat-cliente p{background:var(--red,#f00);color:#fff;border-bottom-right-radius:4px}

.pchat-wa{display:inline-block;margin-top:7px;padding:9px 14px;border-radius:7px;background:#128c7e;color:#fff;font-size:11px;font-weight:800;text-decoration:none}
.pchat-wa:hover{background:#0f7568}

.pchat-pensando p{display:flex;gap:4px;padding:14px 13px}
.pchat-pensando span{width:6px;height:6px;border-radius:50%;background:#888;animation:pchatPulso 1.2s infinite}
.pchat-pensando span:nth-child(2){animation-delay:.2s}
.pchat-pensando span:nth-child(3){animation-delay:.4s}
@keyframes pchatPulso{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}
@media(prefers-reduced-motion:reduce){.pchat-pensando span{animation:none;opacity:.6}.pchat-janela{transition:none}}

.pchat-form{display:grid;grid-template-columns:1fr auto;gap:8px;padding:12px 13px 6px;border-top:1px solid #2d2d2d}
.pchat-form input{height:42px;padding:0 12px;border:1.5px solid #363636;border-radius:8px;background:#0b0b0b;color:#fff;outline:none;min-width:0}
.pchat-form input:focus{border-color:var(--red,#f00)}
.pchat-form input::placeholder{color:#777}
.pchat-form input:disabled{opacity:.6}
.pchat-form button{width:42px;height:42px;border:0;border-radius:8px;background:var(--red,#f00);color:#fff;font-size:15px}
.pchat-form button:hover{background:#d40000}
.pchat-form button:disabled{background:#4a1414;color:#999}
.pchat-rodape{display:block;padding:0 13px 12px;color:#6f6f6f;font-size:9.5px;line-height:1.4}

@media(max-width:560px){
  #primataChat{right:14px;bottom:16px}
  .pchat-abrir{padding:13px 16px;font-size:11px}
  .pchat-janela{right:0;width:calc(100vw - 28px);height:min(70vh,480px)}
}